Effective November 13, 2026. This policy explains what this website, lmnsbilling.com, collects about visitors and what we do with it. "We" means LMNS Billing & Consulting, a Medicare home health billing company in Glendale, California.

What this policy covers

This policy covers this website only. It does not cover patient information we handle while billing for a client agency. That information is governed by the business associate agreement we sign with that agency and by HIPAA.

This website is not a place to send patient information. Please don't put patient names, Medicare numbers, dates of birth or any other patient details in the contact form or in an email to us.

What the contact form collects

If you send us a note through the contact form on our home page, it collects:

  • Your name.
  • Your agency's name.
  • Your phone number and your email address. We need at least one of them, not both.
  • The "claims a month" choice you pick.
  • Your message, if you write one.
  • The address of the page you sent the form from.

The form also has a hidden field and a timer. We use them only to filter out automated spam. We don't keep them.

When your inquiry is saved, we also record the date and time it arrived. We add our own notes to track the follow-up, such as a follow-up date and whether the same email or phone number has written to us before.

Where your inquiry goes

When you press Send, the form sends your inquiry to a small program that runs on Google's servers for us. That program:

  • Saves your inquiry in a private Google Sheets spreadsheet in our Google Workspace account.
  • Adds you to HubSpot, the system we use to keep track of contacts, with a note of your inquiry. If HubSpot already has a contact with your email address, the note is added to that contact.
  • Sends us an email with your inquiry.

We use your inquiry only to reply to you and to follow up about our services.

Analytics

The home page and our guide pages, including this one, use Google Analytics 4. It uses cookies to count visits. It tells us things like which pages were viewed, how far a page was scrolled, clicks on links to other sites, a rough location, the type of device and browser, and how a visitor got here, for example from a search engine or a link on another site.

Google Analytics may record that the contact form was started or sent. Nothing you type into the form goes to Google Analytics.

Google may collect information about your activity over time and across different websites through its analytics service.

How to turn off analytics

Do Not Track

This site does not respond to browser Do Not Track signals. The opt-outs above are how to stop analytics.

Other services that load with our pages

Two more services see your IP address, the number your device uses on the internet, simply because a page loads:

  • Google Fonts supplies the typefaces our pages use.
  • GitHub hosts this site on GitHub Pages. GitHub keeps logs of visits, including IP addresses, for security.

We don't sell your information

We do not sell personal information. We do not give it to anyone for their own marketing. We do not use advertising trackers on this site.

Keeping and deleting your information

We keep inquiries as long as we need them to reply to you and for our business records. You can email us at any time to see, correct or delete what you sent.

Children

This site is for home health agency staff and owners. It is not directed to children.

Security

This site is served over HTTPS, which protects pages and form messages on their way between your browser and the server. No method of sending or storing information is perfectly secure.

Changes to this policy

If we change this policy, we will post the new version on this page with a new effective date.

Contact us

For questions about this policy, or to see, correct or delete your information, email sarkis@lmnsbilling.com. Please don't include patient information.

LMNS Billing & Consulting, Glendale, California.

See also our terms of use, or go back to the home page.